How do I verify my GoCardless account?

Before you can receive funds you have raised, you need to make sure your GoCardless account is verified. Depending on your organisation type, there is a step-by-step process to follow.

Spacehive users can accept pledges through GoCardless, however in order to receive the funds from a successful campaign, this account must be verified.

To verify your account, login and click on ‘Settings’ in the top right corner. Click on ‘Company Info’. You should see a list of criteria, some might have green ticks by them. Click on ‘Company Details’ and fill in all the required fields.

Once your account is successfully verified a green tick will appear by ‘Company Details’.

Depending on the type of organisation you are, there may be different requirements in order to get verified. 

GoCardless has guides available on its website which you can follow to verify your account. Please make sure you choose the guide that matches your organisation type, and then scroll down to the section on verification. Click on your organisation type below to read the FAQs on how to verify this type of account. 

Limited companies


Individual/sole trader

If you need any further help verifying your account then get in touch with GoCardless.