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How to back a campaign
Updated over a week ago

Supporting a local project is quick and easy. Here's everything you need to know about making a donating to a project.

Making your donation

  1. Visit the project page

  2. Click the 'Back This Project' button

  3. Sign up or log in to Spacehive

  4. Enter the amount you'd like to donate

  5. Decide whether you wish to remain anonymous or not

  6. Choose your payment method:

    • Credit/debit card

    • Apple Pay or Google Pay

    • One-off Direct Debit (for donations over £5)

    • Bank transfer (for donations over £50)

Donation amounts

  • Minimum amount: £2

  • No maximum amount

  • Enter any amount over £2

  • Round numbers work best (£5, £10, £20 etc.)

Regular payments

If a project uses Continuous Fundraising:

  • Wait until they hit their initial target

  • Choose one-off or monthly contributions

  • Set up your regular payment amount

  • Manage or cancel anytime through your account

  • Automatic cancellation if project ends fundraising

Payment options

Card payments

  • Quick and simple

  • Processed immediately

  • Works with most UK cards

  • International cards accepted

Direct Debit

  • Available for donations over £5

  • One-off payment (not recurring)

  • UK bank accounts only

  • Takes 3-5 working days to process

Bank transfer

  • Available for donations over £50

  • Good for larger amounts

  • UK bank accounts only

  • Manual processing required

  • Reference number must match the one you are given when you back the project

International donations

You can donate from overseas:

  • Use a credit/debit card/Apple Pay/Google Pay

  • Amount will be converted to GBP

  • Your bank's exchange rate applies

  • International transaction fees may apply

Cash or cheques

Spacehive does not facilitate the transfer of cash or cheques to the crowdfunding campaign. If you have no other means of pledging then contact the project team. They may be willing to accept your donation and then transfer it to the campaign themselves. Bear in mind that transferring money this way falls outside of Spacehive's responsibility and means that we cannot refund you should this be necessary.

Important things to know

  • Payment is taken immediately when you back a project

  • You'll get an email receipt

  • Your name appears on the project page (unless you choose to be anonymous)

  • Automatic refund if the project doesn't reach its target

Managing your donation

After backing a project, you can:

  • View your payment in your account

  • Update your display name

  • Choose to appear anonymous

  • Contact the project creator

Amending or cancelling your donation

While a campaign is live:

  • You can request a refund

  • We'll confirm by email when processed

  • You can then make a new donation if desired

  • Contact [email protected] to request changes

  • Amendments aren't possible - cancel and make a new donation instead

After a campaign ends:

  • Donations cannot be cancelled or changed

  • Successful campaigns receive all donations

  • Failed 'All or Nothing' campaigns automatically refund backers

  • Keep What You Raise campaigns retain donations

Contact us quickly if you need to make any changes to your donation.

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