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Communicating with backers
Updated over a week ago

Regular updates keep your backers engaged and encourage them to share your campaign. Projects that communicate regularly raise 25% more on average.

Using the update tool

Share updates through your Project Dashboard to:

  • Email all your backers at once

  • Post news on your project timeline

  • Keep everyone informed of progress

  • Thank supporters publicly

  • Build trust with potential backers

What to share

Good updates include:

  • Campaign milestones reached

  • Big donations received

  • Press coverage

  • Project developments

  • Event announcements

  • Behind-the-scenes insights

  • Thank yous to supporters

When to post updates

Share news when you:

  • Reach funding milestones

  • Get significant donations

  • Receive media coverage

  • Host events

  • Make project progress

  • Have interesting stories to tell

  • Need a final push

Making updates engaging

Always try to:

  • Include photos or videos

  • Keep text clear and concise

  • Show personality and enthusiasm

  • Link to relevant content

  • Add a clear call to action

  • Thank existing backers

How often to update

  • Start with weekly updates

  • Increase frequency as campaign progresses

  • Post more in final weeks

  • Share significant news immediately

  • Don't go silent for long periods

  • Avoid posting too many updates in one day

Tips for success

  • Be authentic and personal

  • Show progress visually

  • Share supporter stories

  • Celebrate every milestone

  • Keep tone positive and excited

  • Make sharing easy

Remember: Updates show backers their support matters and help convince others to donate.

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