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How long does it take for funds to arrive in my account?

Updated over 3 months ago

It takes approximately three weeks from the day your campaign ends for the funds to reach your bank account.

Payment process

  • You must complete your Stripe account setup first

  • Funds are transferred by our payment partner Stripe

  • The process starts when your campaign ends

  • Most transfers complete within 15 working days

  • International transfers (such as those to Ireland) may take up to 5 weeks

Speeding up the process

Make sure you:

  • Complete Stripe verification before launching

  • Have all bank details correctly entered

  • Respond to any Stripe verification requests

  • Keep your account details up to date

Important things to know

  • You can check your account status in Stripe

  • Stripe sends reminder emails if setup isn't complete

  • Funds are held until Stripe setup is done

  • No action needed if your setup is complete

  • Transfer starts automatically when campaign ends

Potential delays

Transfers might take longer if:

  • Your Stripe account isn't verified

  • You're based outside the UK

  • Bank details are incorrect

  • Additional checks are needed

  • Your campaign received partner funding

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